Support Questions:Problems generate tracking link URLs do not redirect

From HasOffers

If you created an offer and tracking links you generate do not work, then there could be two issues.

It takes up to two minutes for new offers to be loaded into your ad server. Thus, if you just created a new offer it can take a few minutes before it is loaded in the ad server. If they haven't been loaded into the ad server, then tracking link won't work.

If you have geo targeting specified, then you should check to see if Enforce Geo Targeting is enabled or disabled. If a target country is set and the user is located outside of the target country and the offer isn’t in an offer group and enforce geo targeting is enabled, then the link would die to protect advertisers. If enforce geo-targeting is enabled, the ad server will function restrictively and only allow users in the specified country/region to access the offer. However, if enforce geo-targeting is disabled, then the ad server will forward users outside of the target location. Disabling enforce geo-targeting makes geo-targeting informational.

If you want to test an offer with geo targeting enabled and enforced, then from the offer view page select the link to view the Tracking Pixel or Tracking URL (depending on conversion tracking method for the offer). At the bottom of the view tracking pixel / URL page, you will find a Test Link. This test link includes &source=testoffer in the tracking link.

Sample Test Link: http://demo.go2jump.org/aff_c?offer_id=2&aff_id=1&source=testoffer&aff_sub=testoffer

If you want to test a tracking link for an affiliate that has geo targeting enabled, you can include the source "testoffer". Including "testoffer" in the tracking link disables geo-targeting and also sets payout, revenue and sales amount to $0.

 
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