Support Questions:I can't login or I get logged out during session

From HasOffers

If you have an active account but have problems logging in or get logged out during a session, this is being caused by enhanced security that locks down a session to a specific IP address. By locking down a session to a specific IP address, another person can't hijack your session from a different computer and login to your account.

During your session, your external IP addresses changes which causes your session to not match the original IP you started the session with. This can be caused by using HasOffers from a network that has several external IP addresses.

You can disable this enhanced security feature from the My Account page. Then from the Settings panel set "Enforce Session IP" to No. By default all users have this security setting set to Yes - enforcing sessions to match IP address.

Sample account for network employees: http://demo.hasoffers.com/admin/company/account

Sample account page for affiliate users: http://demo.hasoffers.com/affiliates

Sample account page for advertiser users: http://demo.hasoffers.com/advertisers

Network employees can change the Enforce Session IP settings for other employees from Manage Employees. Network employees can also change this setting for affiliate or advertisers users from the corresponding Manage Users.

 
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