Category:Support Questions
From HasOffers
- Can HTML be included in MailRoom emails?
- Can I adjust conversions by specific offers?
- Can I automatically approve affiliates and their pixels?
- Can I automatically generate affiliate invoices?
- Can I automatically pull affiliate click/conversion data and view it somewhere else?
- Can I block affiliates from an advertiser or an offer?
- Can I create a similar offer or copy?
- Can I customize the affiliate sign up page?
- Can I integrate Google Analytics?
- Can I place an http when I have an https pixel on the advertiser’s site?
- Can I reset my affiliates password for them?
- Can I see where the conversions are coming from by URL?
- Can I set custom offer payouts for an affiliate?
- Can I set up my network on a custom domain?
- Can I use more than one sub ID in a tracking link?
- Can I view the disabled link history?
- Can a user be both an advertiser and an affiliate?
- Can affiliates apply for an offer?
- Can affiliates deep link within our sites?
- Can affiliates grab stats from an API?
- Can affiliates see adjusted conversions?
- Can an affiliate convert for multiple offers on one merchant?
- Can my Terms and Conditions be customized?
- Can my affiliates get referral commissions?
- Can my network use a custom media domain?
- Can you explain your privacy for HasOffers?
- Can you track creative id on conversion report?
- Code for Custom Affiliate Signup Form API V2?
- Conversion API call with all default fields from Report?
- Conversion do not record if http pixel displayed from https domain?
- Do affiliates have access to an offer's API?
- Do you have a demo account we can look at?
- Does HasOffers support 3rd party pixels?
- Does each affiliate need their own conversion tracking pixel?
- Does your software allow for co-reg set-up?
- Don't enforce interface in API request?
- Encode tracking link URL in gernated creative code?
- Error exporting CSV with Chrome Browser on Mac OSX?
- Find All Offers with Country?
- How I edit our home page, so it’s not just a login box?
- How can I add a 3rd party pixel?
- How can I add a CAPTCHA to the affiliate sign up page?
- How can I add a custom logo?
- How can I add a global pixel?
- How can I add a login/password box to my existing site, which will take users into the hosted backend?
- How can I add a new employee?
- How can I add a sub-id to the default offer URL?
- How can I add a suppression list to an offer?
- How can I add an FAQ's section to my network?
- How can I add an email creative?
- How can I add conversion pixels for my affiliates?
- How can I add the cookie duration for an offer?
- How can I add third party affiliate pixels or postback URLs?
- How can I adjust sales for my affiliates?
- How can I append a sub-id to a tracking link?
- How can I approve my advertiser’s offers?
- How can I block an advertiser?
- How can I change the cookie duration for a specific affiliate?
- How can I change the invoice frequency for my affiliates?
- How can I change the meta tags, title and descriptions for SEO purposes?
- How can I change the status of an offer?
- How can I check that my email notifications are set up properly?
- How can I create an image creative that doesn't open in a new window?
- How can I customize my logo?
- How can I customize the colors on my network?
- How can I delete a payment?
- How can I delete an advertiser?
- How can I delete an invoice?
- How can I delete an offer?
- How can I delete creatives?
- How can I disable an affiliate tracking link?
- How can I disable payout tiers for an offer?
- How can I edit a payment?
- How can I edit my advertiser’s status?
- How can I edit my invoice?
- How can I email my affiliates?
- How can I enable the Conversion Management setting?
- How can I export my affiliates and their payment information?
- How can I fire a pixel to cookie a visitor by impression?
- How can I hide a creative from an affiliate?
- How can I hide advertisers from my affiliates on the Offers page?
- How can I hide the support documentation from my employees?
- How can I host my own W9 form?
- How can I host my own landing page?
- How can I import and track Commission Junction offers in my HasOffers network?
- How can I include other flashvars in flash banners?
- How can I log in as my affiliate and see what they can see?
- How can I make my creative files for one of my offers private?
- How can I manually add a new affiliate?
- How can I pass a custom url in the tracking link?
- How can I pass a sub-id?
- How can I pass the offer ID and affiliate ID to the URL of the offer’s landing page?
- How can I preview the stats for a specific creative?
- How can I promote an offer from a network that doesn't support third party pixels?
- How can I receive notification for pending applications that need to be approved?
- How can I redirect a restricted country to another offer?
- How can I redirect my affiliates to another page when they logout?
- How can I redirect traffic from a restricted country to another offer?
- How can I remove the additional pages I added to my network?
- How can I remove the redirect in 10 seconds page?
- How can I reset my password?
- How can I run an adjusted conversion report for an advertiser?
- How can I save a report?
- How can I search for a specific affiliate?
- How can I search for my affiliates?
- How can I see when affiliate or advertiser last logged in?
- How can I send emails to all my affiliates?
- How can I set budget caps?
- How can I set payout on click?
- How can I set up a custom login box?
- How can I set up a referral program for my affiliates?
- How can I set up a referral system and specify what each affiliate gets per referral conversion?
- How can I set up a subscription based offer?
- How can I set up different payouts for my affiliates?
- How can I set up multiple landing pages for the same offer?
- How can I set up my W-9 and W-8/BENs?
- How can I set up my tracking URLs on a custom domain?
- How can I setup a custom email domain with Gmail?
- How can I setup affiliate manager commissions?
- How can I setup banners so that the tracking URLs are inserted into Flash?
- How can I setup my network to run on a sub domain?
- How can I setup offers from another network?
- How can I setup the billing for affiliates if my application provides a free 14 day trial?
- How can I test a link outside of the geo-targeted country?
- How can I test affiliate third party pixels or tracking URLs?
- How can I test my Custom Email Server Settings?
- How can I test my third party affiliate pixel?
- How can I track clicks and conversions for multiple landing pages?
- How can I track clicks for my HTML ads?
- How can I track impressions for a tracking link?
- How can I track mobile offers from Neverblue?
- How can I track offers from other networks?
- How can I update creatives?
- How can I update my Quickbooks or other accounting software?
- How can I update my billing details for each Advertiser on the Offer Exchange?
- How can I update payouts on conversions already recorded?
- How can I upgrade within my application?
- How can I upload a creative for my offer?
- How can I upload a list of leads and conversions?
- How can I upload email subject and from lines?
- How can I use HTTPS Pixel for the custom jump link?
- How can I view affiliate balances?
- How can I view my account manager’s commissions?
- How can I view my advertiser as a virtual user?
- How can I view the reason for a rejected conversion on the conversion report?
- How can an affiliate pass transaction ID with a postback URL?
- How can my advertiser create an offer?
- How can my affiliates preview their sub-id in their reports when they log into the network?
- How can my affiliates reset their own password?
- How can users send/receive invoices through HasOffers?
- How can we track multiple lead types on the same site?
- How do I add Affiliate Signup Questions?
- How do I add a conversion cap to an existing offer?
- How do I add a new advertiser?
- How do I add conversion caps for specific affiliates?
- How do I add creative files to offers?
- How do I add emails to my suppression list?
- How do I add multiple Sub-id’s?
- How do I add tax to an invoice?
- How do I and affiliates generate a tiny URL for an offer?
- How do I append an image pixel to report back affiliate subid?
- How do I change employee permissions?
- How do I change my advertiser’s permissions?
- How do I create an affiliate?
- How do I create an affiliate invoice?
- How do I create an affiliate tracking link?
- How do I customize my network preferences?
- How do I delete an affiliate?
- How do I disable the IM support on the network side and on the affiliate application side?
- How do I get rid of the support link and support information on the left side of the screen?
- How do I link to or include creative files media?
- How do I make a payment?
- How do I manage offer creatives?
- How do I manually approve my affiliates?
- How do I migrate from my current tracking platform to HasOffers?
- How do I pass subids onto the networks from which I pull offers from?
- How do I pay outstanding affiliate balances?
- How do I place JavaScript code as a third-party pixel for an affiliate?
- How do I reset my password?
- How do I retrieve the cookie deposited upon the customer’s arrival?
- How do I set billing preferences for specific affiliates?
- How do I set up multiple email addresses?
- How do I set up support for my affiliates?
- How do I set up the alternative STMP mailroom settings?
- How do I test an offer I have loaded in my network?
- How do I update my account information?
- How do I update my advertiser’s information?
- How do I upgrade my account?
- How do I upload banners for my affiliates?
- How do I use a global conversion pixel?
- How do I use sub-id instead of source?
- How do I use the email creative option under the file manager?
- How do affiliates sign up for my network?
- How do update affiliate comission payouts?
- How do we change the currency from $ to £?
- How do you pass back sub ids through the tracking link, or within the pixel with HasOffers?
- How does Ad Manager geo target offers with target and no targeting?
- How does Enforce Geo-Targeting work?
- How does the CDN work?
- How does the Transaction ID work with conversions?
- How long are transaction IDs stored?
- How many characters can a Sub Id have?
- How many characters can an offer name have?
- How often is the stats API updated, is it incremental?
- How to add amount in conversion pixel for cost per sale?
- How to advertise offer on Google AdWords?
- How to auto login user to hosted application?
- How to change custom application domain or tracking domain?
- How to fix formatting terms and conditions?
- How to get sales credited forever from merchange or advertiser?
- How to pass geo location information of city region state country to offer?
- How to pass sub id into tracking link with Prosper Tracking202?
- How to place LinkTrust Javascript pixel as third party Image pixel?
- How to post refunds on conversions?
- How to setup click macro with Atlas?
- How to track conversions cookieless client-side?
- I can't login or I get logged out during session?
- I uploaded a suppression list but when I try to download the list I get a blank page?
- If I change my tracking domain will old tracking links stop working?
- If I delete an affiliate, do they get deleted off the network entirely, or are they still visible in the 'deleted' list?
- If I have a new network can I enable offer ratings after I have stats?
- Increase the menu width for navigation text?
- Is it possible to add additional pages to my HasOffers network?
- Is it possible to add footer links?
- Is it possible to change Affiliate ID numbers?
- Is it possible to have 2 conversion tracking pixels on my thank you page?
- Is it possible to have affiliates auto approved?
- Is it possible to make a mass payment in Paypal?
- Is it possible to remove deleted offers?
- Is it possible to setup offers by CPM- Cost per Thousand Impressions?
- Is the email unsubscribe page for suppression lists unbranded?
- Is the global postback url for "all offers" compatible with secure and non secure pixels?
- Is there a way to approve all pending conversions for a specific affiliate?
- Is there a way to change the application language?
- Is there a way to customize the CSS?
- Is there a way to export stats by offer by affiliate?
- Is there a way to put messages on my affiliates' Snapshot page?
- Is there a way to retrieve custom reports through the API only for an affiliate?
- Is there a way to set PayPal as the default payment method for affiliates?
- Is there a way to track specific banner impressions?
- Is there an option that gives me the ability to block referrers for all my links?
- Is your network support white label?
- My advertiser tracking pixel isn’t active. How long does it take?
- My affiliate pixel isn’t firing, how can I test it?
- My interface says, Live Support Offline - how can I change that?
- My pixel won’t fire, how can I test my offer?
- My tracking links work in one browser but not the other?
- Problems generate tracking link URLs do not redirect?
- Sample insertion order IO document?
- Search conversions by Transaction ID?
- Specify IP address in click tracking link and conversion pixel?
- There is no advertisers option in my account, how do I setup the advertiser accounts?
- View affiliate advertiser and employee logins by IP?
- What 3rd party pixels are compatible with iFrame tracking pixels?
- What 3rd party pixels are compatible with image tracking pixels?
- What IP addresses to white list for server postback?
- What URL should I use for the Offer URL?
- What are custom variables, and how can I add them to my creative URL?
- What are recommended profile fraud score values?
- What are short tracking URLs and can extra params be passed when using them?
- What does no active session found for offer mean in my log file?
- What does test cookie do?
- What does the error User not permitted to perform this action?
- What does “code is invalid based on type” error mean?
- What geo location do ad servers detect?
- What happens if I change my custom tracking domain?
- What happens if I go over the click limit for each month?
- What if the other network I’m working with doesn’t allow 3rd party tracking?
- What is HasOffers?
- What is a Reference ID?
- What is a suppression list?
- What is revenue per click?
- What is revenue per impression?
- What is the cost to run a CPM campaign in the Ad Manager?
- What is the difference between SEO friendly links and tiny URLs?
- What is the difference between a campaign and an offer?
- What is the difference between a source id and sub-id?
- What is the difference between clicks, unique clicks and gross clicks?
- What is the difference between server postback and image conversion pixel tracking?
- What is the global Server2Server postback pixel for my network?
- What is the length of the cookie lifespan through HasOffers?
- What is the max length of affiliate source and affiliate sub?
- What is the sign up process for HasOffers?
- What is the “email” feature when viewing an offer tracking pixel or postback URL?
- What kind of pixel is Javascript code?
- What kind of tracking pixels does the HasOffers system provide?
- What type of third party pixels are compatible with server postback methods?
- What types of files can I attach to an offer?
- What's View-through conversion tracking and why should I use it?
- What's the process to use custom SSL certificate for HTTPS tracking?
- What’s the max character length of affiliate source and affiliate sub aff sub?
- When I email affiliates from the Mail Room and select inactive affiliates , how many days of no activity makes an affiliate inactive?
- When I upgrade will my tracking links and pixels change?
- When an offer is paused how do I avoid serving a broken link?
- When creating a goal why can’t I add payout for the goal?
- When do my affiliates start receiving W-9 alerts?
- When you adjust the lead price for an affiliate does it apply the adjusted price to all the leads for current month?
- Where can I find my affiliate’s referral commission report?
- Where can I find the Google Analytics key?
- Where can I preview adjusted conversions?
- Where can I preview my HasOffers Billing History?
- Where can I preview offer errors?
- Where can I preview pending conversions?
- Where can I preview the Advertiser tab?
- Where can I view a conversion from a proxy?
- Where can I view the IP address associated with a conversion?
- Where can I view the conversions of my affiliates?
- Where can I view the reason for the status of a conversion?
- Where do I and affiliates find the email unsubscribe link?
- Where do I go to manage my affiliates?
- Where do I go to manage my employees?
- Where do I have my advertiser place the conversion pixel?
- Where should the tracking code go on my site?
- Why are cost and revenue 0 after testing offer?
- Why are my clicks different from another network?
- Why are my conversions different from another network?
- Why can affiliates only use image pixels or postback URLs?
- Why can’t I load an image pixel for an affiliate?
- Why can’t I load an pixel for an affiliate?
- Why do I get an error when I try to import my affiliates more than once?
- Why do I get an error when I try to place the image pixel?
- Why do I have to set a minimum invoice payment for automatic invoices?
- Why do I receive an error message when I upload a file, that my file name already exists?
- Why do auto approved affiliate accounts appear under Pending Affiliates?
- Why do some of my affiliates have no traffic referrals?
- Why does it record duplicate conversions when mutliple conversions is disabled?
- Why does my server log report say click invalid?
- Why doesn't affiliate account balance match reports?
- Why doesn't my custom domain work after updating DNS?
- Why doesn't the Fraud Score show up in my network?
- Why don't I see the referral commission showing up?
- Why haven't I received notification when a new affiliate signs up?
- Why is Sale Amount column displaying $0.00 on the conversion report?
- Why is the payout type disabled?
- Why isn’t my application sending emails?
- Why when changing the Network Time Zone, is there no change in stats?
- Why won't the pixel fire on my side when the advertiser tests it?
- Will my tracking links stop working if I change my custom domain?
- Wiki/Support Questions:How can I assign an account manager to a specific affiliate?
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