Application Support:Domain Settings
From HasOffers
Customize the domain of your network, your tracking domain, and your SMTP email domain. After changing any of these settings, be sure to click the Save button at the bottom of the page.
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Application Domain
This allows you to host your affiliate network on a custom domain. Example: affiliates.yourcompany.com
Before you update the custom application domain setting, you will need to update the DNS for the domain. Add the CNAME to your HasOffers sub domain for your application.
Example CNAME for application domain: demo.hasoffers.com
After DNS has resolved for the custom application domain, then specify the custom application domain in your application. Specifying the custom application domain before the DNS resolved will prevent you from access your affiliate network until the DNS update resolves.
Tracking Domain
This allows you to host your offer tracking URLs on a custom domain. Example: tracking.yourcompany.com
Before you update the custom tracking domain setting, you will need to update the DNS for the domain. Add the CNAME to your HasOffers sub domain for your ad server.
Example CNAME for tracking domain: demo.go2jump.org
If you network was created after Jan 1, 2011 the cname needs to use the domain go2cloud.org like NetworkID.go2cloud.org
After DNS has resolved for the custom tracking domain, then specify the custom tracking domain in your application. Specifying the custom tracking domain before the DNS resolved will cause tracking links and conversion recording to stop working until the DNS update resolves.
NOTICE: Changing your tracking domain from one custom tracking domain to another will cause any current affiliate tracking links and advertiser pixels that use old custom tracking domain to not work. Only 1 custom tracking domain can be used at any given time.
What if my Tracking Domain is Flagged
If your tracking domain is flagged by Site Advisor, Spamhuas, etc. we can setup your tracking domain to use a dedicated IP address. If you are using a shared tracking domain and not a custom tracking domain (setup instructions above), then its likely your shared domain is flagged by someone. There are tons of clients that use our shared tracking domains go2jump.org and go2cloud.org so its hard for us to keep them off every list.
To resolve these issues:
- Make sure you are using a custom tracking domain
- Upgrade to a dedicated IP address for your custom tracking domain
- Upgrade to a custom SSL certificate for your custom tracking domain
Dedicated IP Address
A dedicated IP address separates your custom tracking from all our other clients. Since its separate and not linked to other clients, the reputation of your tracking domain will only be effected by your network.
Dedicated IP address costs extra per month with at least a 12 month commitment. To upgrade to a dedicated IP, please contact support.
Custom SSL Certificate
If you have a custom tracking domain but not an SSL certificate setup for it, HTTPS pixels will still use go2jump.org or go2cloud.org as the URL. This is because these default domains have valid SSL certificates setup for them.
Without a custom SSL certificate for your tracking domain, tracking works like this:
Tracking link: http://www.customdomain.com/aff_c?offer_id=1&aff_id=1
Redirect to shared tracking link to set tracking cookies: http://yournetworkid.go2cloud.org/aff_c?offer_id=1&aff_id=1
Then the conversion pixel will have a URL like this: https://yournetworkid.go2cloud.org/aff_l?offer_id=1
If you want the conversion pixels to have your custom tracking domain, then you need to have us setup an SSL certificate for it. A custom SSL certificate costs extra per month with at least a 6 month commitment. To upgrade to a Custom SSL Certificate, please contact support.
Custom SSL certificates also include a dedicated IP address. This is because the SSL certificate has to be setup on a new load balancer for your ad servers.
With a custom SSL certificate for your tracking domain, tracking works like this:
Tracking link: http://www.customdomain.com/aff_c?offer_id=1&aff_id=1
Conversion pixel URL: https://www.customdomain.com/aff_l?offer_id=1
Multiple Tracking Domains
Multiple tracking domains can be enabled. This feature allows you to setup offers to use one of these additional tracking domains or affiliates. First, you will need to follow the same steps as setting up a tracking domain outlined above so that the DNS information is pointed to the HasOffers platform. Once the DNS information is updated, you can add additional tracking domains. These will only be used when you specify for an affiliate or offer to use one of them.
Email Domain
Allow your network to use a custom SMTP email server for sending all email communications. By default email is sent using do-not-reply@adappsolutions.com. Enable a custom email domain to send email using custom SMTP settings. Below are the settings requires:
- Alternate SMTP host - Address of SMTP server.
- Alternate SMTP port - Port on SMTP server to send mail.
- Alternate SMTP type - Method SMTP server uses to send mail.
- Alternate SMTP username - Username of account on SMTP server.
- Alternate SMTP password - Password of account for username.
- Alternate From Name - What the from address will be displayed as the sender's name.
- Alternate From Address - What the from address will be displayed as the sender's email.
- Test SMTP Settings - Email address to send a test email using the custom SMTP settings.
Settings for Gmail
Example of how to use Gmail as your SMTP server. You will need to update the account information to use your Gmail information.
- Custom SMTP Sever: Enabled
- Must be enabled for your SMTP settings to take affect
- Alternate SMTP host: smtp.google.com
- Must be an IP or Domain
- Alternate SMTP port: (if TLS is the SMTP type then use 587 for the port, else if SSL is set use 465)
- Server default port for most servers is port 25
- Alternate SMTP type: (TLS or SSL)
- Option maybe "Open" or TLS or SSL
- Alternate SMTP username: (your full email address including @gmail.com or @your_domain.com)
- Alternate SMTP password: (your Gmail password)
- Use authorized username/password for your mail server
- Alternate From Name:' Support
- Alternate From Address: support@your_domain.com
- The alternate from name/address can be what ever you want the SMTP server to make the emails from
- Test SMTP Settings: test_example_email@some_domain.com
- Has to be an email address you want to send a test email to. To see if your SMTP settings are correct.
Support Questions
- Can I customize the affiliate sign up page?
- Can I integrate Google Analytics?
- Can I set up my network on a custom domain?
- Can affiliates grab stats from an API?
- Can my Terms and Conditions be customized?
- Can my network use a custom media domain?
- Does your software allow for co-reg set-up?
- How can I add a CAPTCHA to the affiliate sign up page?
- How can I add a login/password box to my existing site, which will take users into the hosted backend?
- How can I add an FAQ's section to my network?
- How can I change the meta tags, title and descriptions for SEO purposes?
- How can I check that my email notifications are set up properly?
- How can I customize my logo?
- How can I customize the colors on my network?
- How can I enable the Conversion Management setting?
- How can I host my own landing page?
- How can I receive notification for pending applications that need to be approved?
- How can I redirect my affiliates to another page when they logout?
- How can I remove the additional pages I added to my network?
- How can I set up a custom login box?
- How can I set up a referral system and specify what each affiliate gets per referral conversion?
- How can I set up my tracking URLs on a custom domain?
- How can I setup a custom email domain with Gmail?
- How can I test my Custom Email Server Settings?
- How can I use HTTPS Pixel for the custom jump link?
- How do I customize my network preferences?
- How to change custom application domain or tracking domain?
- How to fix formatting terms and conditions?
- Is it possible to add footer links?
- Is there a way to change the application language?
- Is there a way to customize the CSS?
- What's the process to use custom SSL certificate for HTTPS tracking?
- Where can I find the Google Analytics key?
- Where can I preview the Advertiser tab?
- Why doesn't my custom domain work after updating DNS?
- Why haven't I received notification when a new affiliate signs up?
- Wiki/Support Questions:How can I assign an account manager to a specific affiliate?
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