Application Support:Affiliate Support
From HasOffers
Introduction
Signing up
Joining our affiliate network is a simple process. To get started, go to the "Sign Up" page of our network domain, and enter your account details. The email address you enter will be your login. After reviewing the Terms and Conditions click "Signup" to submit your application. After approval, you will receive a “Welcome” email from us confirming that your account has been created. The email will include your new account login information and instructions on where to login once approved. Your Welcome email should arrive in your inbox quickly when approved, usually within 1 minute. Check your spam folder if you do not receive it. Once approved, you can log into your new account.
Account Approval
After your account has been approved, you will receive an "Activation" email notifying you that your account has been activated and is ready for use. The email will include the address to the "Login" page, instructions to reset your password if needed and helpful tips to getting started.
Logging into your Account
Immediately after signing up, you will be able to login to your new HasOffers account at the URL provided, ex. “123media.hasoffers." Use the email address and password that you entered on the User Information form. At this time you will have complete access to all features that fall within the pricing edition you chose.
Support
After logging into your new account, check out the Support tab for tips on helping you get started. The support section includes help, contact information and Terms of Service.
Support Email
Support email is available by our network to answer your support related questions and concerns. To access the support email, go to the “Support” tab and select “Contact”.
Support Chat
We may provide chat support via AOL Instant Messenger, noted by the link, "Live support is online". You will see "Live support is online" located in the very top right corner of the interface under "Feedback | Logout." Click the “Live support is online” link and you will be directed to a live chat. You must have an AIM account to use this feature.
Account Settings
Under the "Account" tab you can update and change your user and account information. You can also change your password and manage other users in your account.
Update Your User Information
To update your user information, hover over the “Account” tab and select “Account Preferences". Click the "edit" link located next to the User Information table. You can update your name, email and phone number by entering your new account details in the allotted spaces and clicking the "Update" button to save.
Update Your Account Information
To update your account information, hover over the “Account” tab and select “My Account". Click the "edit" link next to the User Details table. You can change your company name, address, and phone number by entering your new account information in the Account Details table and click "Update" to save.
Change Your Password
To change your password, hover over the “Account” tab and select “Manage Users”. Select the user whose password you wish to change by clicking their name. Click the “Change password” link located at the bottom of the User Details table. Enter the current password and the new password you would like to use and click "Update" to save. Your password must be 4-10 characters in length.
Manage Users
You can grant others access to your account. Hover over the “Account” tab and select “Mange Users”. Click "Add User" in the top right corner of the table. Enter the user’s name, email and password and click "Add User". They will automatically receive an email notifying them of their login and password as well as where to log in and how to reset their password.
Snapshot
The Snapshot page quickly gives you an overview of your account. It allows you to stay up-to-date with offer alerts and gives you a quick glance at important stats and offer details.
My Stats
The Snapshot page shows a simple graph for both revenue and leads. Altering the date parameters for these illustrations is easy; simply edit the selection in the box located next to "View Stats for."
Quick Links
The snapshot screen also provides links to view information quickly. You can "Get Offer Links" or view "Today's Stats by Offer" without creating a new report or searching through the "Reports" Tab.
Notifications
Notifications are announcements about when an offer will expire, when a new offer has been added or system wide alerts. To begin managing your updates and alerts, hover over the Account tab and select Notifications. You can edit and delete any current alerts by clicking the edit or delete links.
Account Manager
Login and introduce yourself to your new Account Manager or ask them for assistance; they are available via email 24 hours a day. Click your account manager’s email address and you can send them an email directly. You can locate your Account Manager’s name and email address on the Snapshot page.
Refer a Friend
On occasion, our network will offer commissions for any affiliate referrals that you send us. You will see a table on the Snapshot page entitled “Refer a Friend”. Here, we will display the commission details, the link your referrals will need to use to sign up, and the number of referrals you have already made.
W-9s / W-8BENs
Have you submitted your W-9 or W-8BEN yet? After the network has recorded your first payment, you will be asked to submit your W-9 or W-8BEN form. When you log in you will receive a W-9 / W-8BEN alert that will be displayed in your new account until you submit your form. Also included in this alert is a link to the form. Click the “Click here” link and you will be directed to a W-9 or W-8BEN pdf form. Fill out this form and remember to sign it and send it to your account manager.
Offers
You can easily browse offers by category or use a search feature to find the offers you are looking for. Stay up to date with offer alerts in the "Notifications" section of the Snapshot page when you log in. You can also preview an offer before you select it to make sure you have chosen the offer that best suits your audience.
View Offers
To view all offers, hover over the “Offers” tab and select “All Offers”. A list of all offers will be displayed along with their real-time stats. You may view a specific date range by using the "View stats for" function. Click the column headings to sort them by category, country, or payout; preview the offer url by clicking the "Preview" link. You can also search for an offer in the search box.
Offer Category
Offer Categories are listed under the "Offers" tab. Select the offer category from the drill down menu that you are interested in promoting. For example, if you want to promote diet pills or exercise related offers, you might select the “Health” category. Selecting a category in the "Offers" tab can help you quickly narrow your search.
Preview Offer URL
The Preview URL is the basic landing page with no geo targeting. This allows you to preview a sample landing page for the offer you are interested in promoting. Offer previews make it easy for you to view advertiser promotions before using them, helping you decide which offers best suit your audience. To preview what an offer looks like, hover over the “Offers” tab and select “All Offers”. Click the “Preview” link located under the Offer URL column of the offer you wish to view.
Offer Information
Offer Information is the primary information provided by our network about an offer. You will find the offer name, description, payout, expiration date, countries where the offer is being targeted, and a preview link to see what the actual offer looks like. Hover over the “Offers” tab and select “All Offers” or the offer category and click on the name of the offer you wish to view.
Offer Name
The Offer Name is the title of the offer that will be displayed. The offer name is displayed in the Offer column and will also appear in reports.
Offer Description
The Offer Description is a brief introduction to the offer. We provide this to help you make more informed decisions about the offer you choose to promote. You can read the offer description by going to the “Offers” tab and selecting “All Offers”. Click on the offer name and the Offer Description is located in the “Offer Information” table.
Example:
Automobile insurance offer for one of the Internet's largest insurance portals. Conversions upon first page short form submit. Email, banner, search, pop-up and contextual traffic accepted. Incentivized traffic is not permitted.
Payout
A payout is the amount of money our network will pay you per conversion for a specific offer. To view the payout for an offer, hover over the “Offers” tab, and select "All Offers". To view the payout for a specific offer, go to the payout column next to the offer. Payouts may be calculated per conversion, % of sale, or a combination of both.
Offer Expiration Date
The Offer Expiration Date is the day when the offer will no longer be available by our network.You can preview the expiration date of an offer by hovering over the “Offers” tab and selecting “All Offers”. Click on the offer name and the “Expiration Date” is located in the “Offer Information” table. You can also check the “Updates” section on the Snapshot page to see if there are any offer expiration alerts
Countries
You can find a single country or multiple countries listed under the Country column of the “Offers” page. The countries listed next to the offer are where an offer can be displayed. If the country column shows “All”, then the offer can be shown to users in any location.
Offer Management
You have full control of your campaigns, organizing and optimizing them for success. You can browse offers by category and preview the different variations of the offer. You also have access to a variety of marketing files for every offer as well as the ability to generate unique tracking links.
Offer Files
Offer Files are files or images that are added to an offer. After an offer file is uploaded by our network for a selected offer, you can download these files. You can access the files for an offer by hovering over the “Offers” tab and selecting “All Offers”. Click on the offer name and scroll down to the "Files for Offer" table. You can click the “Download all” link to get all files or you can take the image URL from the text box. You can view each file by clicking the “preview” link. Generate the creative code to publish a banner or generate Email creative code by going to the Generate Tracking Links table and selecting the file name from the Creative Code drop down menu.
Unsubscribe Links
Unsubscribe links are available for every email offer and are generated for you. Place the link in your email offer to allow viewers to automatically unsubscribe themselves. You can access the unsubscribe link for an offer by hovering over the “Offers” tab and selecting “All Offers”. Select the offer name and go to the Email Suppression List table at the bottom of the page. Copy the unsubscribe link provided and paste it into your email offer.
Example:
http://demo.go2jump.org/unsubscribe/245/2
Email Suppression List
A Suppression List is a list of people who have opted out of the mailing list. You must compare future mailing lists against the suppression list to make sure you are not sending unsolicited emails to people who have opted out. Sending emails to people on the suppression list is considered spam and is illegal. Hover over the “Offers” tab and select “All Offers”. Select the offer name, and go to the Email Instructions table. Click on the “Download Suppression List” link. You will get the most current suppression list for the offer.
Offer Tracking
You can easily preview the various versions of each offer and generate unique tracking links. By generating a new link, you can get different versions of an offer to display at random and track which versions of the offer leads to the highest number of conversions.
Tracking Links
To generate tracking links, go to the “Offers” page and click on the offer name you are interested in promoting. In the Generate Tracking Links table, the tracking code is automatically created in the text field. Add additional tracking information such as Sub ID, Source, Custom Variables or impression pixels using the subsequent "click here" options. You will use the provided tracking link in your marketing campaigns.
Example:
Tracking URL you will be given will look something like this
http://demo.go2jump.org/aff_c?offer_id=1&aff_id=1
Add Sub-ID
A Sub ID will allow you to pass unique values (I.e. a user ID or any other user information) into the tracking link that can be passed back into your conversion tracking pixel. The Conversion Report provides a list of conversions for these unique values. We accept standard alpha numeric characters, but Sub IDs must be under 255 characters.
Example:
Ie: 47123
http://demo.go2jump.org/aff_c?offer_id=1&aff_id=1&aff_sub=47123
Add Source
A Source will allow you to group and filter by the value on the stats page. Standard alpha numeric characters can be used and must be less than 20 characters. Track different traffic source groups of an offer.
Example:
Ie: Traffic2
http://demo.go2jump.org/aff_c?offer_id=1&aff_id=1&aff_sub=47123&source=Traffic2
Add Custom Variables (Parameters)
If you wanted to pre-populate the first name of a user in the offer and the offer is setup to read the extra variable of “firstname” that you are passing, then you would use the Custom Variables option when generating a tracking link and specify “firstname” as the variable with a sample value of “Joe”. The wizard will automatically encode this information and append it at the end of the tracking link. We must first enable the Custom Variables feature for that specific offer.
The Sample Tracking Link:
http://demo.go2jump.org/aff_c?offer_id=130&aff_id=6¶ms=%26firstname%3Djoe
Add Impression Pixel
The impression Pixel is used to track the number of impressions the tracking URL receives. This pixel can be placed on the same page as the tracking URL or any other page you wish.
Example:
<img src="http://demo.go2jump.org/aff_i?offer_id=1&aff_id=1" width="1" height="1">
Generate Tiny URL
A Tiny URL shortens your tracking link. This is useful if you would like to hide the affiliate id and offer id from the publisher. Hover over the “Offers” tab and select "All Offers". Select the offer name you wish to generate a link for. In the Generate Tracking Links table, click “Generate Tiny Url” and a new tracking link will appear without the offer or affiliate id.
Generate Creative Code
The Creative Code is used to publish a banner or generate email creative code. You can generate the Creative Code for any file that is uploaded by our network. Hover over the “Offers” tab and select “All Offers”. Click the offer name in the Offer column. In the Generate Tracking Links table, select a creative file from the “Creative Code” drop down menu and the code will be generated. You can click “preview” to view the creative you have selected. You can also look at all creative files simultaneously by clicking “browse all”. Once you find the creative you wish to generate code for, click “select creative” and the code will be generated for you.
Add Third-Party Pixels and URLs
Third-party pixels and URLs allow you to pass dynamic id info to an unlimited number of sub-ids. You can add third-party pixels by going to the “Offers" tab and selecting “All Offers”. Click on the offer you are interested in marketing. Go to the “Conversion Tracking Pixels” table and enter the third-party code/URL into the “Add New Pixel” text box and select "Save." Each time you add a new pixel/URL, it may be set to “pending” as noted by “Pixel 1 (pending)”. Once our network approves the third-party pixel, it will show “Pixel 1 (active)” and you can begin using the pixel. For offers that use iFrame Pixel tracking, you can place third-party iFrame, image and/or JavaScript tracking code. For offers that use Image Pixel or Server Postback tracking, you can place third-party Postback URLs. The pixels and/or URLs will be requested each time our network tracks a conversion.
The ad server will dynamically replace the following variables in Pixel code or URLs: "{aff_sub}" for sub ID, {source} for source name, "{payout}" for offer payout, {offer_id} for the offer ID of the offer, {transaction_id} for transaction ID of the record, and "{ran}" for a random number.
Example:
"{aff_sub}" for Sub ID, "{source}" for Source, "{payout}" for offer payout and "{ran}" for a random number.
Billing
We keep track of all invoices and payments made. You can store your billing details and view any invoices, payments, payment terms, as well as your account balance at any time.
Billing Summary
The billing summary page displays the method of payment, payment terms, account balance and when the last payment was made. You can also view your personal billing details and payment history. To access the Billing History page, hover over the “Account” tab and select “Billing History”.
Last Payment
The Last Payment is shown by our network so you can keep track of when the last payment was made. You can see the amount that was paid, the date of payment, and the method of payment. Hover over the “Account” tab and select “Billing History”. “Last Payment” is located in the “Overview” table.
Payment Terms
Payment terms are set by our network. You can view our payment terms offered by hovering over the “Account” tab and selecting “Billing History”. “Payment Terms” is located in the “Overview” table.
Payment Method
The payment method is the payment type that our network will use to pay affiliates. You can preview the payment method offered by hovering over the “Account” tab and selecting “Billing History”. “Payment Method” is located in the “Billing Details” table.
Payment History
The Payment History helps you keep track of what payments and invoices have been recorded by our network. You can view the Date of Statement, Statement Number, any notes attached with the statement and the amount. Hover over the “Account” tab and select “Billing History”. Go to the “Payment History” table located at the bottom of the page.
View Invoices
You can view the start and end dates of an invoice as well as which offers and how many leads were used to calculate a particular invoice. Hover over the “Account” tab and select “Billing History”. Go to the “Payment History” table located at the bottom of the page and click on an “Invoice” link.
View Payments
You can view the date, method, amount and details of a payment. Hover over the “Account” tab and selecting “Billing History”. Go to the “Payment History” table located at the bottom of the page and click on a “Payment” link. Note: This is for record keeping only; you are not paid until you actually receive payment from our network.
Billing Details
To set up your billing details, hover over the “Account” tab and select “Billing history”. Select "edit" next to your Billing Details. You may enter details for multiple methods of payment (check, wire, and paypal) and select "save" after each one.
Reporting
We provide the most advanced tracking and reporting technology available, improving your offer management by tracking your online initiatives in real-time. All stat reports are located under the "Reports" tab.
Live Stats Report
All data is tracked, computed and displayed in real-time. Audit your success at any time with reports showing the most current information. View overall statistics or filter and group the data for further insight. You can access reports by hovering over the “Reports” tab.
Custom Stat Report
To create a Custom Stat Report, run your cursor over the "Reports" tab and select "Offers Report". Choose the preselected date range or timeframe you are interested in querying and choose to group and/or filter your data. You can group your data in the Options box by Date, Hour, Month, Week, Year, Offer, Creative URL, and Source. You can also filter by individual Offers.
Grouping Data By
"Grouping data" organizes reporting details by specific data points. Stats can be grouped by Date, Hour, Month, Week, Year, Offer, Creative Url and Source. Select one or more ways to group data. For example, if you group by Date and Offer, the report will show the stats for each offer on each day in the date range.
Filtering Data By
"Filtering data" refines reporting details by specific queries. Stats can be filtered by Offers. For example, if you filter by Offers and select three offers; the report will only show stats for those three offers.
Conversion Report
To view the Lead Report, run your cursor over the "Reports" tab and select "Conversion Report". This is a simple way to view unique information about each one of your conversions. You can see what Offers converted, their Sub id, Source, and IP Address. Alter the date parameters by using "View stats for:" You can also filter your data by Offers.
Daily Stat Report
To view the Daily Stat Report, run your cursor over "Reports" tab and select "Daily Stat Report". This report shows activity for today. Change the "View data for:" or the calendar dates to see stats for a different day or date range. Because this is a report grouped by date, if you select a date range, the report will show activity for each of the days in the range.
View Stats by the Hour
To view the stats by hour, run your cursor over the "Reports" tab and select "Hourly Report". This report shows account activity by the hour for the day. To gather specific hourly stats, group or filter data.
View Stats by Offer
To view the stats by offer, run your cursor over the "Reports" tab and select "Offers Report". This report shows offer activity for the day. To check offer activity stats for another day, change the "View data for:" or the calendar dates.
View Stats by Source
To view the Source Stat Report, run your cursor over the "Reports" tab and select "Source Report". The Source Report displays the stats for different traffic source groups of an offer. This report displays the source, impressions, clicks, leads, etc., and can also be filtered and grouped.
Affiliate Referral Report
To view the Affiliate Referral Report, run your cursor over the "Reports" tab and select “Affiliate Referral Report". The Affiliate Referral Report displays the commissions you have earned from referring other affiliates. Group by “Referred Affiliate” to see the commissions you have earned from each referral.
Exporting Reports
You can export any report in CSV format. To export a report in CSV, simply select the CSV link and you will be prompted to open the CSV file with Excel or other compatible computer programs.
Meaning of CTR
CTR stands for Click Through Rate. This is the number of clicks divided by the number of impressions.
Meaning of LTR
LTR stands for Lead Through Rate. This is calculated by dividing leads by clicks and multiplying by 100.
Meaning of eRPC
Electronic Rate Per Click. This refers to the rate paid out per click for online promotions.
Meaning of CPL
CPL Stands for Cost Per Lead. This is the amount of revenue you receive when you create conversions for an advertiser. For example, you may place an banner ad (offer) for an investment site on your website. If a user clicks on the offer link, he or she is directed to the advertiser's website where he/she can sign up for an investment account. If he/she chooses to sign up, a lead has been created and you are paid a certain amount based on the CPL.
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