Advertiser Questions
From HasOffers
Where can I preview the Advertiser tab?
You can access the Advertiser tab in your network admin panel after you've enabled the Advertiser Management setting. To enable the setting, hover over the Company tab and select Customize Application. Go to Advertiser settings and enable Advertiser Management. If this setting is not available in your platform you can upgrade to enable this setting.
How do I add a new advertiser?
To add a new advertiser, they can sign up from the main application page or employees can create the advertiser account manually. To create an advertiser account manaually hover over the “Advertisers” tab and select "Create Advertiser”. Fill out the form provided and click the "Create Account" button at the bottom of the form. Once created, the advertiser will automatically be emailed their login and password. You can then manage advertisers by selecting "Manage Advertisers" from the "Advertisers” tab.
How can I view my advertiser as a virtual user?
To preview what the advertiser sees when they log into the network you can log into their account virtually. Hover over the “Advertisers” tab and select "Manage Users". Click on the advertiser user whose account you would like to view and click the “Login” link.
View affiliate advertiser and employee logins by IP?
HasOffers recorded all login attempts to affiliate, advertiser and employee accounts. Both Successful and Failed logins are tracked. Each login is tracked by IP and datetime.
Employees can view this data for affiliate users and advertiser users by hovering over the Affiliates tab or Advertisers tab. Then select Manage Users. Once viewing all the users, select the user to view login activity.
Login Activity is located in its own panel on bottom right of the user view page. It organizes the data by IP, first login, last login, number of Successful logins and number of Failed logins.
Tracking the number of successful and failed logins allows to to see if a user is trying to login to an account that is not theirs as there will be several failed login attempts by an IP.
Employee login activity can be viewed by hovering over the Company tab and selecting Manage Employees. Then select the employee to view login activity.
View sample login activity below:
I can't login or I get logged out during session?
If you have an active account but have problems logging in or get logged out during a session, this is being caused by enhanced security that locks down a session to a specific IP address. By locking down a session to a specific IP address, another person can't hijack your session from a different computer and login to your account. During your session, your external IP addresses changes which causes your session to not match the original IP you started the session with. This can be caused by using HasOffers from a network that has several external IP addresses. You can disable this enhanced security feature from the My Account page. Then from the Settings panel set "Enforce Session IP" to No. By default all users have this security setting set to Yes - enforcing sessions to match IP address. Sample account for network employees: http://demo.hasoffers.com/admin/company/account Sample account page for affiliate users: http://demo.hasoffers.com/affiliates Sample account page for advertiser users: http://demo.hasoffers.com/advertisers Network employees can change the Enforce Session IP settings for other employees from Manage Employees. Network employees can also change this setting for affiliate or advertisers users from the corresponding Manage Users.
How do I change my advertiser’s permissions?
Advertisers may have access to Account Management, Offer Management and Stats. Hover over the “Advertisers” tab and select “Manage Advertisers”. Select the name of the Advertiser and next select the link of the user under the “Account Users” table. Check the boxes next to the permission settings you would like to grant. Account Management Permission. Selecting this box gives your advertiser user access to update and edit their user information as well as the advertiser’s company information (ie name, email, address, and phone). With this permission they can also manage and add other users to the advertiser account. They have the ability to add, delete and set permissions for all users except for themselves. Offer Management Permission. Selecting this box gives your advertiser user access to all the advertiser’s offers. They can view current offers and create new offers. With this permission the advertiser user may also upload files to any of their current offers. Stats Permission. Selecting this box gives your advertiser user access to view their stats. They are able to run reports which display the number of conversions and revenue by day, hour, month, week, offer, and/or creative URL.
Can a user be both an advertiser and an affiliate?
No. Only a user can be signed up as an affiliate or an advertiser. The same email address cannot be used for both an advertiser and affiliate account. If a user wants both an advertiser and affiliate account, they will need to create accounts with different email address. Such as affiliate@company.com for an affiliate account and advertiser@company.com for an advertiser account.
How can I block/delete an advertiser?
To edit the status of an Advertiser, hover over the “Advertisers” tab and select “Manage Advertisers”. Click the advertiser you would like to edit. Next to the heading, "Account Information", links are provided for editing, deleting, or blocking the advertiser.
How can I run an adjusted conversion report for an advertiser?
Since conversions are by affiliate, then you need to adjust conversions for the advertiser by affiliate. You can adjust conversions by hovering over the Affiliates tab and select Adjust Conversions. Total conversions by all affiliates for an offer have the equal all conversions for the advertiser’s offer. If you are unable to credit the offer by affiliate, then you can simple credit your company’s affiliate account with the additional conversions.
How can my advertiser create an offer?
When an advertiser has the Offer Management Permission granted, they are able to create offers. When creating the offer, they are ONLY able to specify the offer Name, Description, Preview URL, and Offer URLs. Offers created by advertisers will be set to “Pending” until a network employee with permission approves them. Advertisers can also upload and add creatives to offers.
Where do I have my advertiser place the conversion pixel?
After you create your offer by clicking “Add Offer” you will be prompted to view the Advertiser Tracking Pixel. The advertiser conversion pixel is used by the advertiser to track conversions for an offer. Tracking pixels are only for Offers that use iFrame or Image conversion tracking methods.
The iFrame of Image conversion tracking pixel must be placed on the confirmation page of an offer. After the pixel has been placed by the advertiser, make sure your offer status is set to “Pending” and you can click the “Test Link:” on this page. This pixel can be tested to assure that it has been placed correctly by the advertiser.
<html> <head> <title>Offer Confirmation</title> </head> <body> <!-- Affiliate Offer: Colotrim --> <iframe src="http://demo.go2jump.org/aff_l?offer_id=244" scrolling="no" frameborder="0" width="1" height="1"></iframe> <!-- // End Affiliate Offer --> Website content </body> </html>
Why won't the pixel fire on my side when the advertiser tests it?
Please allow at least 1 minute after creating an offer to test it. It takes a minute for new offers to be loaded into the ad servers.
Can I block affiliates from an advertiser or an offer?
Blocking affiliate from an advertiser
This feature helps you control the quality of traffic for specific advertisers. Blocking an affiliate from an advertiser will block the affiliate from all of the advertiser’s offers. Hover over the “Advertisers” tab and select “Manage Advertisers”. Select the advertiser name and scroll down to the “Offer Access” panel. Select the affiliate you would like to block from the drop down menu and click “Block”. The affiliate’s name will now appear under Blocked affiliates. Use the unblock functionality to remove the affiliate block.
Blocking affiliate from an offer
This feature helps you control the quality of traffic for specific offers. Hover over the “Offers” tab and select “Manage Offers”. Select the offer name and scroll down to the “Offer Access” panel. Select the affiliate you would like to block from the drop down menu and click “Block”. Use the unblock functionality to remove the block affiliate block for the offer.
How can I approve my advertiser’s offers?
All offers created by your advertisers will be set to pending upon creation. You must then complete the offer by entering the necessary Offer information and selecting settings that your network uses for offers.
Hover over the “Offers” tab and select “Manage Offers”. In the Manage Offers table, use the drop down menu to select “Show only pending offers”. Select the pending offer’s name and click “edit” next to the Offer Information table. Verify/complete the offer. Before you change the “Pending” status to “Active”, test your offer to make sure the tracking links work and the advertiser tracking pixel is placed properly. Once confirmed, change the status to “Active”. The advertiser’s offer can now be seen by your affiliates and is ready for traffic.
Is there an option that gives me the ability to block referrers for all my links from advertisers?
You can block advertisers from receiving referral URLs from affiliates by enabling the Hide Referrals setting. You can enable this setting by hovering over Company tab and selecting Customize Application. Then select the Tracking settings page. Enabling this Hide Referrals features removes the referral URL from affiliates’ traffic before sending it to the advertisers offer. This function uses a double meta refresh - two meta refreshes - to remove referral URLs from affiliate traffic sources. Your network's ad servers respond to tracking link requests on your tracking domain first. Then the ad server redirects back to itself with a meta refresh (first meta refresh). It is best to have a custom tracking domain setup. Finally the redirect page on you tracking domain redirects the user to the offer URL using a second meta refresh. This double meta refresh method effectively removes affiliate referral URLs and blocks advertisers from seeing referral URLs of affiliate traffic sources, however not a Double Meta Refresh doesn't work in all browsers such as Chrome, Opera, and Safari, the steps our hiding referrals takes to ensure referrals are hidden for all browsers Our system does up to 4 refreshes - not just two meta refreshes - to hide referrals.
- Step 1 - First one does a meta refresh to itself.
- Step 2 - If referral blank or set as tracking domain, redirect to offer url. If there is still a referral set, it does a javascript redicect back to itself
- Step 3 - If referral blank or set as tracking domain, redirect to offer url. If there is still a referral set, it does an auto form submit back to itself
- Step 4 - If referral blank or set as tracking domain, redirect to offer url. If there is still a referral set, it goes to a page that says "Click to Continue" which makes the redirect page the referral when the user clicks.
Less than 0.5% (1/2 of a percent or less) make it to the 4th refresh. The redirects are usually cleared with the first two, the third javascript clears most remaining.
Sample insertion order IO document?
Use this sample insertion order IO for advertisers or affiliate business deals. Its only a template. http://www.hasoffers.com/assets/sample-IO.doc
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