HasOffers Documentation

Below you will find out how to change your network settings and set global preferences on how your network operates.

Update Your Account Information

To update your account information, hover over the “Company” tab and select “My Account". Click the "edit" link to edit your user information. You can change or update your name, email, phone number, AIM, and photo URL by entering your new account details in the allotted spaces and click “Update” to save. 

Reset Your Password

To reset your password, hover over the “Company” tab and select "My Account". Click the "Change password" link. Enter the current password and the new password you would like to save. Click "Update" to save changes.

Managing Employees

You can manage all your employees under one system. Hover over “Company” tab and select “Manage Employees". To view or update employee information and permissions, select the name of the employee you would like to view and "edit" to make changes. To add a new employee, click on the "Add Employee" link on the "Manage Employees” page.

Adding New Employees

Manually add a new employee by running your cursor over the “Company” tab and selecting “Add Employee". Set the email, password and permissions for them. Settings may be updated at any time.

Turn On/Off Alerts for Employees

If you would like your employee to see all alerts on their snapshot page, hover over the “Company” tab and select “Manage Employees”.  Click on the name of the employee and then click “edit” next to User Information. Check or uncheck the box next to “Turn on alerts”.  Click “Update” to save your settings.

User Permissions

User permissions give users access to network management functions. To access permissions, hover over the “Company” tab and select “Add Employee”.  Go to the permissions you want to add by clicking on the designated box next to the listed permissions.  You can grant your account manager access to affiliate management and billing for example. There are several permission settings to choose from.  The permissions can be changed at any time. To edit permissions for an employee, hover over the “Company” tab and select “Manage Employees”.  Next, select the name of the employee and then edit the permissions.

Setting Your Network Preferences

Customizing your preferences allows you to change settings in relation to how your network operates. Hover over the “Company” tab and select "Customize Application". Proceed by clicking the link entitled "Application Preferences." This page will allow you to customize: Network Name, Support Email, Support AIM, W-9 Requirements, Auto-Approve settings, Affiliate Referral Commissions, Auto-Generation of Invoices, Minimum Dollar Amount for Invoices, Advertiser Billing, Currency Symbol, Alternate SMTP server, Logout Redirect, Stats API, Click Tracking, Offer Thumbnails, Affiliate Fraud, Custom Application Domain and Custom Tracking Domain.

Support Email

Set up your support email by running your cursor over the “Company” tab and select “Customize Application”. Go to “Application Preferences”. You can specify the support email address for affiliates and advertisers to contact your network for support related questions. The default support email is the primary email address of the network operator who created the account.

Support AIM

Set up your AIM support by running your cursor over the “Company” tab and select “Customize Application”. Go to “Application Preferences”. The Support AIM allows advertisers and affiliates to contact your network via AOL Instant Messenger. The application notifies them when your AIM is online and allows them to contact you immediately.  After entering your AIM username, click “Update” to save.  The link “Live support is online” will be available to your affiliates and advertisers whenever you are logged in.

W-9s and W-8BENs

Set up your W-9 / W-8BEN requirements by running your cursor over the “Company” tab and select “Customize Application”. Go to “Application Preferences”. You can require affiliates to submit a W-9 or W-8BEN by selecting the Require W-9 / W-8BEN check box. An alert will be displayed in their account until they submit W-9 / W-8BEN information to you. The alert will read: “We have not received a Form W-9 for your account. Click here to access the Form W-9. Complete the form and send it to your account manager.” “W-8BEN” will replace the “W-9” if the affiliate has an international address saved in the system.  Once received, you must then edit their profile to reflect that you have received a valid W-9 / W-8BEN.  Hover over the “Affiliates” tab and select “Mange Affiliates”.  Select the account you would like to update, and then edit the Account Information. Click the box next to W-9 / W-8BEN received and hit save.

Auto-Approve Accounts and Pixels

You can auto-approve accounts and pixels by running your cursor over the “Company” tab and select “Customize Application”. Then go to “Application Preferences”. In the Application Options table, find Affiliate Accounts, Advertiser Accounts, and Affiliate Pixels.  If “Auto Approve” is selected, the manual approval process is bypassed and affiliate accounts, advertiser accounts, and pixels will immediately be active upon creation. If “Require Approval” is selected, each account or pixel is set to pending and must be manually approved.

Manually Approve Accounts

You can view all pending affiliate accounts by hovering over the “Affiliates” tab and selecting “Pending Affiliates”. Here, you can approve or deny any pending account and also assign an account manager.  You can view all pending advertiser accounts by hovering over the “Advertisers” tab and selecting “Pending Advertisers”.  Here you can approve or deny any pending account.

Manually Approve Affiliate Pixels

You can view all pending affiliate pixels by hovering over the “Offers” tab and selecting “Affiliate Pixels”.  If you have any pixels waiting for approval, you will see “Approve Pending Pixels” in the top right corner of the table.  Here you can approve or deny any pending 3rd  party affiliate pixel.

Referral Commissions for Affiliates

Allow your affiliate’s to refer other affiliates and earn commission.  Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Check the box next to Affiliate Referral to allow each affiliate to refer others to join your network.  A flat rate commission can be set or you can pay your affiliates a percentage of the referral’s revenue.  Specify your default Affiliate Referral commission by scrolling down the page to the Affiliate Referral table.  Choose your commission details and click “Update.”  Your affiliates will now be given a referral link on their Snapshot page which they can use to refer other affiliates.  In each affiliate account, “Referred By:” is displayed if applicable.  Note: The Affiliate Referral report will not show any data until the referred affiliate produces revenue.

Multiple Users for Affiliates and Advertisers

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Manage Users”.  Checking this box allows affiliates and advertisers to create and manage their own users. Click “Update” to save your preferences.

Account Change Notification

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Account Change Notification”.  Check this box to notify account managers by email when an account is changed. Click “Update” to save your preferences.

Encrypt Tracking Links

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Encrypt Tracking Links”.  Checking this box forces encryption on all new tracking links. Click “Update” to save your preferences.

Auto Generate Invoices

If you want to generate affiliate invoices automatically, hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Check the box next to Auto Generate Invoices and click “Update”.  When this box is checked, invoices will automatically generate according to each account’s payment terms.  If left unchecked, you can manually generate invoices form the billing section.

Minimum Invoice Payments

Minimum Invoice Payments only applies if you have selected to auto generate your invoices. Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Select a minimum amount from the drop down menu next to Minimum Invoice Payments.  This will prevent automatically generated invoices from being created for affiliates who have not earned at least this dollar amount.

Enable Advertiser Billing

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Enable Advertiser Billing”.  Check this box to enable the creation and management of advertiser invoices.  Click “Update” to save your preferences.

Change Currency Symbol

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Currency Symbol”.  Select the currency symbol to use for this network. This will not change any numbers, just the displayed symbol.  Click “Update” to save your preferences.

Use Alternate SMTP Server (Pro and Enterprise only)

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Use alternate SMTP server”. Select “Yes” to allow your network to use an alternative SMTP email server for sending emails to your affiliates. Complete the fields that pop up and click “Update” to save your preferences.

Enable Logout Redirect

After logging out, each user will be redirected to the URL that you specify.  Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Enable Logout Redirect”, select “Enabled”, enter the logout redirect URL and click “Update” to save your preferences.

Affiliate and Advertiser Stats APIs

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Stats API”.  You may set this feature to “Require Approval” which requires your advertisers and affiliates to request approval for access to Stats API, “Auto Approve” which will allow all affiliates and advertisers access to Stats API, or “Disabled” which blocks all advertisers and affiliates from using the Stats API.

Click Tracking

You have the option of tracking every click on an affiliate link, or tracking only unique clicks (by visitor) on an affiliate tracking link.  Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Click Tracking” and select “All Clicks” or “Unique Clicks”.  Click “Update” to save your preferences.

Enable Offer Thumbnails

Hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”.  Find “Offer Thumbnails”.  Check this box to enable the upload and display of offer thumbnails.

Enable Affiliate Profile Fraud Detection (Pro and Enterprise versions only)

To enable fraud detection based on affiliate profile information, hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences” and find the “Fraud” table.  Check the box next to “Affiliate Profile” to view the settings for affiliate profile fraud.  Affiliate Profile fraud detection is customizable and based on the following criteria:

PO Box as Address

No number in Address

Address is less than 5 characters in length

State/Region and Zip code do not match

Invalid Email address domain

Free Email address provider

Phone Number does not match Country

1-800 Phone Number

IP does not match State/Region

Checks are made payable to Individual's name

Account with similar information terminated by other network

Duplicate Signup

Enable Affiliate Activity Fraud Detection (Enterprise versions only)

To enable fraud detection based on affiliate activity information, hover over the “Company” tab and select “Customize Application”.  Go to “Application Preferences” and find the “Fraud” table.  Check the box next to “Affiliate Activity” to view the settings for affiliate activity fraud.  Affiliate Activity fraud detection is customizable and based on the following criteria:

EPC Exceeds Threshold

Daily Conversions

Account Information Changes

Duplicate IP Addresses

Days with No Activity

Custom Application Domain (Pro and Enterprise versions only)

Your application can easily run on a custom domain. Instead of your application being available at networkID.hasoffers.com, it can be located at a custom application domain. You can either have a complete domain such as www.123company.com or a sub domain such as affiliates.123company.com. Setup your custom application domain by running your cursor over the “Company” tab and selecting “Customize Application”. Go to “Application Preferences”, scroll down to the Custom Application Domain table and specify your custom application domain. There are two types of custom domains: Complete Domain and Sub Domain.

Setting Up Application on a Complete Domain (Pro and Enterprise versions only)

To setup your application to operate on a full domain like http://www.123company.com, point the name servers for the domain to Adapps’ DNS servers: ns1.adappsolutions.com and ns2.adappsolutions.com. To specify the custom application domain, hover over the “Company” tab and select “Customize Application”. Go to “Application Preferences”.  Enter the complete domain name in the Custom Application Domain table and click “Update” to save changes.

Setting Up Application on Sub Domain (Pro and Enterprise versions only)

To setup your application to operate on a sub domain like affiliates.123company.com, add a CNAME record in the name servers for the domain’s DNS. You will need to create a CNAME like affiliates.123company.com and point it to your HasOffers sub domain address. Example: CNAME record would be affiliates.123company.com to 123company.hasoffers.com. Then, specify the custom sub domain by running your cursor over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”. Enter the sub domain in the Custom Application Domain table and click “Update” to save changes.

Setting Up Tracking URLs on Custom Domain (Pro and Enterprise versions only)

To setup your custom tracking domain for hosting your offer tracking URLs on a custom domain, add a CNAME record in the name servers for the domain’s DNS. You will need to create a CNAME like jump.yourcompany.com and point it to your HasOffers tracking URL. Example: CNAME record would be jump.yourcompany.com to yourcompany.go2jump.org. Then, specify the custom tracking domain by running your cursor over the “Company” tab and select “Customize Application”.  Go to “Application Preferences”. Enter the custom tracking domain in the Custom Tracking Domain table and click “Update” to save changes.