Posts by Ezra Siegel

Ezra Siegel

Ezra Siegel is Apptentive's VP of Community. Apptentive provides in-app feedback tools for app developers to improve ratings and user experience. He can be found writing on topics ranging from customer service to mobile apps, and most often where the two meet. You can read more along those lines at Apptentive’s blog, and keep up with Ezra and Apptentive on Facebook and Twitter.

How to Increase Loyalty Among Mobile Shoppers

It’s a well known metric that 80% of sales often comes from approximately 20% of your customers. Loyal customers are the driving force behind every successful business and companies have employed thousands of loyalty programs to bring back customers and … Continued